Mojo Helpdesk2.0.2 - App Store
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Official App Store Link
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Publisher Description
Efficient support, anytime, everywhere.
Mojo Helpdesk for Apple mobile - your dynamic support solution for agents, managers, and admins on the move. A swift and secure productivity companion, providing real-time visibility into your Mojo Helpdesk account.
Key Features:
Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve.
Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account.
Administration: Billing, security, add-ons, and more account settings available for admins.
Reports: View and manage different reports (dashboard, tickets count, aging summary, etc).
Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role.
Version History - improving the helpdesk list saving process
- updated the privacy url
- replaced the forum button with blog button 2.0.2 Feb 6 Updated some screenshots. 2.0.1 04/27/2024 New helpdesk launcher - supports multiple helpdesk accounts. 2.0.0 04/09/2024 Fixed the white screen issue for accounts with custom domain and no custom ssl certificate installed. 1.1.19 01/23/2021 Fixed blank screen issue after entering helpdesk url. 1.1.18 11/28/2020 Bug fixes 1.1.10 06/01/2017 Bug fixes. 1.1.8 01/10/2017 Bug fixes. 1.1.7 09/30/2016 We changed the launch image. 1.1.6 09/26/2016 Now the auto rotate is enable to enjoy your app in landscape and portrait mode.
Identification bugs fixed. 1.1.5 09/21/2016 We resized our icons to become awesome. 1.1.4 07/19/2016 The helpdesk URL is saved, the user does not need to enter it after first validation. 1.1.3 07/06/2016 Fixed the log out issue each time the app is exited. 1.1.2 07/06/2016 The issue concerning blank pages upon loading the application has been solved. 1.1.1 06/30/2016 1.0 06/23/2016
